Dan, This should be a book on everyone's shelf. Such concrete advice. This is one of my pet peeves. I was asked recently how I felt since my surgery, I didn't give a litany of complaints but did mention that I thought I'd feel better by now. As soon as her response started with "Now don't think like that..." the door closed. "You need to stay positive..." "You have to look on the bright side". Why not just say "I hope you feel better soon..." What category do these self- proclaimed authorities fall under? UGH! Thanks for this!